Director Support Coordination

Hi I’m Jenn, I bring diverse skills to the team at NEST with lived experience as a parent of additional needs children, professional experience within the disability and early childhood education sectors to offer a unique approach in my roles.

As Support Coordinator, I nurture clients and families through assessments and diagnosis, empower client choice and control to build a multidisciplinary team of supports, and strengthen relationships within the community. I work with parents to build confidence in navigating the maze of NDIS supports and processes. I value a transparent approach between Care Team members as this leads to optimal goal progression and increased independence for the child. I aim to provide the support I wished for when fumbling through the NDIS system many years ago.



  1.  In another life, I'm pretty sure I was a monkey.  When I'm not in 'work mode' I love to have silly fun and laugh with friends.  Monkeys take great care of loved ones and defend each other fiercely.  They are curious, adventurous, social and creative and they love to relax.  We have a lot in common.  ooo-ooo, aaa-aah!
  2. If I won the lottery tomorrow, I'd use the money to buy a holiday home near the seaside to share with loved ones, design and build a purpose built centre to promote social inclusion while accommodating sensory needs, and create trusts to support education opportunities for young people in our community to convert strengths from interests to vocations.
  3. The best piece of advice I've ever been given is 'Nothing lasts forever, the good nor the bad.'  These words of wisdom came from a valued friend who saw through the facade of strength to the underlying vulnerability we all experience in our parenting journeys.  I reflect on this during challenging times and feel nurtured and protected.
  4. If I could invent a holiday, it would definitely involve stepping out of your comfort zone.  A day of bravery.  A day to face one thing you're scared of or have never experienced before.   Frobes magazine tells us 'Putting yourself in new and unfamiliar situations triggers a unique part of the brain that releases dopamine, nature’s make-you-happy chemical. Here’s the mind-blower; that unique region of the brain is only activated when you see or experience completely new things.'
  5. What advice would you give a candidate who wants to join our team of superstars?  Get ready for a new way to work.  Bring your strengths to the table, recognise the strengths of your teammates, follow your heart, be open to allowing yourself to experience a work family rather than a workplace.  We love our team!
  6. If I weren't so damn good at my job, I'd probably be an event planner, artist, teacher and celebrant.
  7. Cats or dogs?  Dogs- more specifically BIG dogs like Great Danes, Bull Mastiffs, Irish Wolfhounds, and others.
  8. What's the most inspiring part of your job?  I've had the good fortune of working with many beautiful families who have allowed me to walk beside them through challenges and celebrate successes along the way.  I love empowering young people to build confidence, explore interests, build friendships and independence.
  9. The most important thing I learned before high school was being a good friend sometimes meant having hard conversations.
  10. If I were a superhero, my superpower would be patience.
  11. When I was 5, I was pretty sure I'd be an electrician when I grew up.  My Dad, my first hero, was an electrician.
  12. If you were a pasta shape, what shape would you be and why?  I'm tossing up between Orichiette (little ears) as I am a good listener or maybe I'd be Trenette (string) as I enjoy bringing people together.